What information do we collect about you?

We collect information about you when you register with us, place an order or request a quotation for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies & temporary website sessions.

How will we use the information about you?

We collect information about you to process your orders, manage your account and, if you agree, to contact you about other products and services we think may be of interest to you.

We also use information collected from the website to improve repeat visits to our site.

Shaun K Carter T/A CloudShop.Solutions does not share your information for marketing purposes with any outside companies.

Where it is necessary for processing an order or quotation we may pass certain personal details on to third parties. Only when strictly necessary this may include passing certain personal data on to partners based in third countries. Unless required by law to act outside a specific instruction the data we provide to third parties is limited to the required information for the processing & completion of a specific request which you have asked us to undertake.

When setting up an account or processing an order you have placed we may also send your details to, and also use information from credit reference and fraud prevention agencies.

Marketing

We would like to occasionally keep you informed of products and offers we have available via direct marketing. If you consent to receive marketing and subsequently change your mind you can opt out at any time. If you no longer wish to be contacted for marketing purposes you can contact us by email with the subject heading "GDPR Marketing Preferences" and we will update your details.

Accessing and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at Shaun K Carter T/A CloudShop.Solutions, Address 1, Address 2, Address 3, Address 4, POSTCODE. In certain circumstances and in accordance with GDPR regulations we may occasionally make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Please note that under GDPR the right to have personal data erased is not absolute and only applies in certain circumstances.